Most routine instrument repairs & maintenance are conducted on site to ensure the quickest turnaround. Our key front-of-house staff are trained to professionally & consistently perform restrings and setups, as well as minor structural fixes based on their experience and skill sets. The attention to detail & care for your valued equipment is paramount, down to the smallest of details like ‘how strings should be wound around the tuning machines’, or ‘what kind of neck relief we try to replicate each time’ (unless you have specific requirements). It is in these finer details, that allow us to release serviced instruments of consistent quality & in the best possible condition. Under the quality control & management of Owner/Proprietor Peter Tong (Senior On-Site Guitar Technician), Dylan Day (Store Manager/On-Site Guitar Technician), Eric Thachuk (Product Consultant & On-Site Guitar Technician), as well as Darren Kral (Off-site & occasional On-site Amp & Electronics Technician), our mandate is to treat your instruments as if they were our very own.
For servicing that is beyond our On-site capabilities, we call upon our specialized team of Off-site Technicians. They are comprised of the most reputable Technicians in the GTA. Our esteemed collective include:
- The Peghead (Mike Spicer) for complex structural repairs, restorations, folk instrument servicing, custom instrument builds & finishing/cosmetic work
- Mark Atkinson (previously the head of guitar repairs for Songbird Music in Toronto) for complex structural repairs, restorations, custom pickups & pickup repairs
- Darren Kral (Amp & Electronics expert & occasionally On-Site)
- Rob Curtis (aka. Redx), authorized solid-state & tube amp technician for most amp brands & warranty work
We do not only out-source with these fine technicians, but freely seek out their information, techniques, & trouble-shooting advice, to create a synergy that can only be achieved in this manner. We are fortunate to not only be business partners with them, but also count them as true personal friends.
THIS is the Mojo Music repair team!
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